Terms and conditions

This section contains the legal information required under § 5 of the German Digital Services Act (DDG) and the corresponding provisions of the Slovenian Electronic Commerce Act (ZEPT).

Service provider

6Tejst, Vito Štibernik s.p. Kotredež 10, 1410 Zagorje ob Savi, Slovenia
Phone: +386 40 574 210
Email: [email protected]

Business register

AJPES Poslovni register Slovenije (Slovenian Business Register) Registration number: 9042938000

Tax information

Slovenian tax number: 74249606
VAT status: Not registered for VAT in Slovenia under § 94 of the Slovenian VAT Act (ZDDV-1). The Seller applies the EU cross-border small-business scheme under Council Directive (EU) 2020/285. Cross-border SME identifier: SI 74249606-EX

No VAT (DDV / MwSt) is charged or shown separately on invoices issued under this scheme.

Editorially responsible person (§ 18(2) MStV):

Vito Štibernik 

Dispute resolution

The EU Online Dispute Resolution platform was discontinued on 20 July 2025 (Regulation (EU) 2024/3228). The Seller does not participate in consumer dispute resolution proceedings before a consumer arbitration body within the meaning of § 36 VSBG. See also section 12 of these Terms.

Liability for external links

This website may contain links to external third-party websites. We have no influence on the content of these external sites and assume no liability for them. The respective operators are solely responsible for the content of linked pages.

Copyright

All content on 6tejst.com (including text, images, design) is protected by copyright. Reproduction, distribution, or use outside the limits permitted by copyright law requires the written consent of the Seller.

These Terms apply to all contracts concluded between the Seller and consumers via 6tejst.com. A consumer is any natural person who concludes a legal transaction for purposes that are predominantly outside their trade, business, or profession.

The Seller does not contract with traders, resellers, or businesses through the consumer storefront. Wholesale enquiries should be directed to [email protected].

Deviating, conflicting, or supplementary terms proposed by the Buyer become part of the contract only if and to the extent the Seller has expressly agreed to them in writing.

The presentation of products in the online shop is not a binding offer but an invitation to the Buyer to submit an offer.

The Buyer submits a binding offer by clicking the final button labelled “Order with obligation to pay” (corresponding to § 312j(3) BGB and the EU Consumer Rights Directive).

Before submitting the order, the Buyer can identify and correct any input errors and review and amend their entries. The checkout system provides the means to review and correct all details before the order is finalised. The order steps are:

1. Selecting products and adding them to the cart
2. Reviewing the cart
3. Entering delivery and billing details
4. Choosing a payment method
5. Reviewing the order summary including total price and shipping costs
6. Accepting these Terms, the Privacy Policy, and acknowledging the Withdrawal Instructions
7. Submitting the order via the order button mentioned above

The Seller will confirm receipt of the order without undue delay by email. This confirmation of receipt does not constitute acceptance of the offer. The contract is concluded when the Seller separately accepts the order — at the latest, upon dispatch of the goods or a corresponding dispatch notification.

The contract language is English. The text of the contract is stored by the Seller and sent to the Buyer together with the order confirmation by email; it can also be requested at any time at [email protected].

The presentation of products in the online shop is not a binding offer but an invitation to the Buyer to submit an offer.

The Buyer submits a binding offer by clicking the final button labelled “Order with obligation to pay” (corresponding to § 312j(3) BGB and the EU Consumer Rights Directive).

Before submitting the order, the Buyer can identify and correct any input errors and review and amend their entries. The checkout system provides the means to review and correct all details before the order is finalised. The order steps are:

1. Selecting products and adding them to the cart
2. Reviewing the cart
3. Entering delivery and billing details
4. Choosing a payment method
5. Reviewing the order summary including total price and shipping costs
6. Accepting these Terms, the Privacy Policy, and acknowledging the Withdrawal Instructions
7. Submitting the order via the order button mentioned above

The Seller will confirm receipt of the order without undue delay by email. This confirmation of receipt does not constitute acceptance of the offer. The contract is concluded when the Seller separately accepts the order — at the latest, upon dispatch of the goods or a corresponding dispatch notification.

The contract language is English. The text of the contract is stored by the Seller and sent to the Buyer together with the order confirmation by email; it can also be requested at any time at [email protected].

The Seller currently delivers to addresses in the following EU Member States:

Further countries may be added over time and will appear at checkout when available. Buyers resident in other EU Member States may place an order with a delivery address in a served country in accordance with Regulation (EU) 2018/302 (Geo-blocking Regulation).

The Seller selects the carrier at its discretion unless an option is offered at checkout. Working days are Monday to Friday excluding public holidays in the destination country. Stated delivery times are non-binding unless an exact date has been expressly agreed. If no specific delivery date has been agreed, goods will be delivered without undue delay and in any case within 30 days of conclusion of the contract, in accordance with Article 18(1) of Directive 2011/83/EU.

Goods are dispatched from the warehouse of the Seller’s logistics partner:

Fully d.o.o., Letališka cesta 30, 1000 Ljubljana, Slovenia

If delivery is delayed for reasons for which the Seller is not responsible (in particular force majeure or disruptions at the carrier), the delivery period is extended accordingly and the Seller will inform the Buyer without undue delay.

The risk of accidental loss or deterioration of the goods passes to the Buyer upon handover of the goods to the Buyer (§ 474(2) BGB; equivalent rule under the Slovenian Code of Obligations and other Member States’ transpositions of the EU Sale of Goods Directive). If the Buyer is in default of acceptance, the risk passes upon occurrence of default.

If the goods arrive with visible external damage, the Buyer should where possible refuse acceptance and inform the Seller without undue delay at [email protected]. Failure to do so does not affect the Buyer’s statutory rights.

Consumers have a statutory right of withdrawal of 14 days from receipt of the goods, without giving any reason. The detailed Withdrawal Instructions and the model withdrawal form are provided on a separate page and are sent to the Buyer together with the order confirmation.

Digital withdrawal function. In accordance with Article 11a of Directive 2011/83/EU as amended by Directive (EU) 2023/2673, the Buyer may exercise their right of withdrawal electronically via the withdrawal function available on this website. The function is accessible from the footer of each page, from the account order overview, and via a direct link included in each order confirmation email. No customer account is required to use it. On clicking the withdrawal function, the Buyer is asked to confirm the withdrawal in a second step before it is submitted. The Seller will send an immediate confirmation of receipt of the withdrawal request by email.

The Buyer may alternatively declare withdrawal by any other unambiguous written statement sent to [email protected].

Exception — sealed food products. The right of withdrawal does not apply to sealed goods which are not suitable for return for reasons of health protection or hygiene where the seal has been removed after delivery. Legal basis:

• Germany: § 312g(2) Nr. 3 BGB
• Slovenia: Article 135(1) point 4 of the Consumer Protection Act (ZVPot-1)
• Other Member States: equivalent transpositions of Article 16(e) of Directive 2011/83/EU

This applies in particular to opened bottles of the Seller’s hot sauces. Sealed, unopened bottles may be returned.

The Buyer bears the direct cost of returning the goods.

The Buyer is liable to the Seller for any diminished value of the goods resulting from handling beyond what is necessary to establish their nature, characteristics, and functioning (Article 14(2) of Directive 2011/83/EU). Where applicable, the Seller may deduct the amount of any such diminished value from the refund.

Refunds are made within 14 days of the Seller being informed of the withdrawal, using the same payment method the Buyer used for the original transaction unless the Buyer has expressly agreed otherwise. The Seller may withhold the refund until the goods have been received back or until the Buyer has supplied evidence of having sent the goods back, whichever is earlier.

Return address: Fully d.o.o., Letališka cesta 30, 1000 Ljubljana, Slovenia

The Buyer should notify the Seller at [email protected] before returning goods so that the return can be matched to the order. This notification is not a legal precondition for exercising the right of withdrawal.

The Buyer’s statutory warranty rights under the law applicable to the contract apply — in particular under §§ 434 ff. BGB for Buyers in Germany and Articles 72 to 88 of ZVPot-1 for Buyers in Slovenia, all transposing Directive (EU) 2019/771. Available remedies include:

• Subsequent performance (repair or replacement)
• Price reduction
• Withdrawal from the contract
• Compensation

…subject to the statutory conditions and to the hierarchy of remedies prescribed by the applicable law.

The limitation period for warranty claims is two years from delivery. Buyers in Slovenia must notify the Seller of any lack of conformity within two months of discovering it, in accordance with Article 81 of ZVPot-1.

The Seller does not provide a commercial guarantee (Garantie / garancija) in addition to the statutory warranty unless such a guarantee is expressly granted in writing for a specific product.

Complaints regarding defective goods or order processing should be sent to [email protected], ideally including:

• The order number
• A description of the issue
• Photographs where relevant

The Seller will respond to complaints within five working days of receipt. This meets and exceeds the eight-working-day response period required by Article 102 of ZVPot-1.

The goods remain the property of the Seller until the purchase price has been paid in full:

• Germany: § 449 BGB
• Slovenia: corresponding rule under the Slovenian Code of Obligations
• Other jurisdictions: equivalent rules in other applicable jurisdictions

Unlimited liability applies for:

• Damages arising from injury to life, body, or health caused by an intentional or negligent breach of duty
• Other damages caused by intentional or grossly negligent breach of duty
• Damages for which liability is mandatory under product liability legislation (German Produkthaftungsgesetz or equivalent transposition of Directive 85/374/EEC and its successor Directive (EU) 2024/2853 once transposed)

For slightly negligent breaches of material contractual obligations (obligations the fulfilment of which is essential to the proper performance of the contract and on whose observance the Buyer regularly relies), liability is limited to the foreseeable damage typical of the contract.

Any further liability is excluded. The mandatory consumer-protection rules of the Buyer’s country of habitual residence remain unaffected.

The EU Online Dispute Resolution platform under Regulation (EU) 524/2013 was discontinued on 20 July 2025 pursuant to Regulation (EU) 2024/3228. A link to that platform is therefore no longer required and is not provided.

An up-to-date directory of alternative dispute resolution bodies in the EU is available at: https://consumer-redress.ec.europa.eu/dispute-resolution-bodies

The Seller does not participate in consumer dispute resolution proceedings:

• Slovenia: does not recognise any specific provider of out-of-court consumer dispute resolution as competent (Article 32(4) of ZIsRPS)
• Germany: neither obliged nor willing to participate before a consumer arbitration body within the meaning of § 36 VSBG

Buyers retain the right to bring proceedings before the competent court.

The Seller processes the Buyer’s personal data in accordance with Regulation (EU) 2016/679 (GDPR), the Slovenian Personal Data Protection Act (ZVOP-2), and applicable national data protection laws.

Data controller

The controller of personal data is the Seller, identified in section 1 above. Questions and data-subject requests should be sent to [email protected].

A formal Data Protection Officer (DPO) is not appointed, as the Seller is not required to designate one under Article 37 GDPR.

Categories of data we process

• Order data: name, delivery and billing address, phone, email, order history
• Payment data: handled directly by payment processors; the Seller stores only transaction reference IDs
• Account data: account credentials, language and communication preferences
• Newsletter data: email address, consent record, engagement metrics (opens, clicks)
• Support and complaint data: correspondence, photos and other materials submitted by the Buyer
• Loyalty programme data: points balance, redemption history (if enrolled)
• Browsing data: cookies, IP address, browser and device information, page interactions — see section 13
• Review data: name and content of submitted product reviews (if enabled)

Mandatory and voluntary data

Certain personal data fields are required to perform the sales contract. Providing your name, delivery address, email address, and a valid payment method is necessary to process and fulfil your order; without this information we cannot conclude or perform the contract. All other fields (e.g. phone number where optional, account registration, newsletter subscription) are voluntary. You will be informed at the point of collection which fields are mandatory.

Purposes and legal bases

Recipients of personal data

Personal data is shared only with the following categories of processors and recipients, each bound by a data processing agreement where required:

• Payment providers: Stripe Payments Europe Ltd. (Ireland), PayPal (Europe) S.à r.l. et Cie, S.C.A. (Luxembourg), Klarna Bank AB (Sweden / Germany)
• Shipping carriers: DPD, GLS, Hermes — name and delivery address only
• Logistics partner: Fully d.o.o. (Slovenia) — name, delivery address, order contents
• Hosting provider: Neoserv d.o.o. (Slovenia)
• CDN and security: Cloudflare Inc. (USA / Ireland)
• Email marketing platform: Omnisend Ltd. (Lithuania) — newsletter sending, email automation, abandoned-cart flows
• Analytics platform: Google Ireland Limited (Ireland), operating Google Analytics 4 and Google Tag Manager
• Advertising platform: Meta Platforms Ireland Limited (Ireland), operating the Meta Pixel for measurement of Facebook and Instagram advertising
• Loyalty platform: WPLoyalty (where used)
• Accounting: Seller’s authorised accountant in Slovenia
• Public authorities: only where legally required (e.g. tax authorities, court orders)

International transfers

Most processors are established in the European Economic Area (EEA). Where data is transferred outside the EEA — in particular to Cloudflare Inc., Google LLC (parent of Google Ireland), and Meta Platforms, Inc. (parent of Meta Platforms Ireland) in the United States — the transfer is protected by:

• the EU–US Data Privacy Framework (all three providers are certified), and
• Standard Contractual Clauses approved by the European Commission, as a complementary safeguard

Copies of these safeguards are available on request at [email protected].

Retention periods

Your rights

Under the GDPR you have the right to:

• Access your personal data (Art. 15)
• Rectification of inaccurate data (Art. 16)
• Erasure (“right to be forgotten”) (Art. 17), subject to legal retention obligations
• Restriction of processing (Art. 18)
• Data portability (Art. 20)
• Object to processing based on legitimate interests (Art. 21)
• Withdraw consent at any time (Art. 7(3)), without affecting the lawfulness of previous processing
• Lodge a complaint with a supervisory authority at any time, including before exhausting any other remedy

To exercise these rights, contact [email protected]. The Seller will respond within one month of receipt of the request.

Supervisory authorities

You have the right to lodge a complaint with the supervisory authority of your EU country of residence at any time.

• Slovenia — Informacijski pooblaščenec (IP): Dunajska cesta 22, 1000 Ljubljana · [email protected] · https://www.ip-rs.si
• Germany — Bundesbeauftragte für den Datenschutz und die Informationsfreiheit (BfDI): Graurheindorfer Str. 153, 53117 Bonn · [email protected] · https://www.bfdi.bund.de

No automated decision-making

The Seller does not use automated decision-making, including profiling, that produces legal effects on the Buyer or significantly affects them in a similar way (Art. 22 GDPR). Email automation in Omnisend (such as abandoned-cart reminders) does not produce such effects.

The Seller uses cookies and similar technologies on 6tejst.com. This section explains what we use, why, and how to manage your preferences.

What cookies are

Cookies are small text files placed on your device when you visit a website. They allow the site to remember your actions and preferences (such as login, language, cart contents) over a period of time. Similar technologies include local storage and pixels.

Legal basis

The use of cookies is governed by:

• The ePrivacy Directive (2002/58/EC), as transposed by the Slovenian Electronic Communications Act (ZEKom-2) and the German Telecommunications and Digital Services Data Protection Act (TDDDG)
• The GDPR (Regulation (EU) 2016/679) where personal data is processed

Strictly necessary cookies do not require consent. All other cookies (preferences, analytics, marketing) are only set after the Buyer’s prior, informed consent given through the cookie banner. The site uses Google Consent Mode v2, so tags loaded through Google Tag Manager (including Google Analytics 4 and the Meta Pixel) only collect personal data once consent has been granted.

Categories of cookies we use

Strictly necessary (no consent required). Required for the site to function: session management, shopping cart, checkout, login, security tokens, cookie-consent record itself, Cloudflare bot mitigation.

Preference cookies (consent required). Remember your language choice, currency, and similar settings.

Analytics cookies (consent required). Help us understand how visitors use the site so we can improve it. Includes Google Analytics 4 (via Google Tag Manager) and aggregated engagement data from Omnisend.

Marketing cookies (consent required). Used to measure the effectiveness of advertising on Facebook and Instagram, and to support remarketing. Includes the Meta Pixel (loaded via FunnelKit) and the Google Ads conversion linker.

Specific cookies

The list below covers the main cookies set on 6tejst.com. A full, up-to-date list is available through the Cookie Preferences link in the website footer.

Third-party services that load cookies

When you give the relevant consent, the following third-party services may set cookies on your device through 6tejst.com:

• Google Tag Manager (Google Ireland Limited) — script loader; itself does not set cookies, but loads the tags below
• Google Analytics 4 (Google Ireland Limited) — web analytics
• Meta Pixel (Meta Platforms Ireland Limited) — advertising measurement and remarketing on Facebook and Instagram, integrated via FunnelKit
• Omnisend (Omnisend Ltd.) — newsletter signup attribution and email automation
• Cloudflare (Cloudflare Inc.) — security and bot mitigation
• Stripe, PayPal, Klarna — only on checkout pages, for fraud prevention and payment processing

How to manage your consent

• Cookie banner: when you first visit the site, you can accept, reject, or customise non-essential cookies
• Footer link: the Cookie Preferences link in the footer lets you change your choices at any time
• Browser settings: all major browsers allow you to delete cookies or block them; instructions are available in your browser’s help section. Disabling strictly necessary cookies may break parts of the site (e.g. checkout)
• Withdrawal of consent has no retroactive effect on processing already performed lawfully

Updates to this Cookie Policy

We may update this Cookie Policy when we add, remove, or change the cookies used. Material changes will be notified through the cookie banner.

Governing law. These Terms and the contract concluded between the parties are governed by the law of the Republic of Slovenia, excluding the UN Convention on Contracts for the International Sale of Goods. This choice of law does not deprive the consumer of the protection afforded by mandatory provisions of the law of their country of habitual residence (Article 6 of Regulation (EC) No 593/2008, Rome I).

Jurisdiction. The place of jurisdiction for actions brought against a consumer is the consumer’s general place of jurisdiction. Statutory rules on exclusive places of jurisdiction remain unaffected.

Severability. Should any provision of these Terms be or become invalid in whole or in part, the validity of the remaining provisions remains unaffected.

Amendments. The Seller reserves the right to amend these Terms (including the Privacy Policy and Cookie Policy in sections 12 and 13) with effect for future contracts and future use of the website. The version applicable to a given contract is the version in force at the time the contract was concluded.